How do I Return my Bell Streamer? 3 Easy Ways to Return your Bell’s Canada Equipment

How do I Return my Bell Streamer? 3 Easy Ways to Return your Bell's Canada Equipment

Are you one of the many Canadians who made the switch to Bell Streamer for their streaming needs? Whether you were lured in by the promise of endless entertainment or the convenience of streaming your favorite shows without cable, it’s understandable why so many people have adopted this technology.

But what if you find that the Bell Streamer isn’t quite living up to your expectations? Or perhaps you’ve decided to cut costs and cancel your subscription altogether?

Whatever the reason, returning your Bell Streamer can seem like a daunting task. But fear not, because, in this blog post, we’ll guide you through the step-by-step process of how to return your Bell Streamer. So sit back, relax, and let us help you navigate the world of returns with ease.

How do I Return my Bell Streamer?

If you want to return your Bell Streamer, you should follow these steps:

  1. Contact Bell customer service: Call Bell customer service at 1-866-357-3651 or contact them through their website. Explain that you want to return your Bell Streamer and provide them with your account information. You can visit the Bell equipment return portal to print a postage-paid return shipping label
  2. Obtain a return authorization number: Bell customer service will provide you with a return authorization number (RMA) that you will need to include with your return.
  3. Pack your Bell Streamer: Ensure that your Bell Streamer is properly packed and secured in its original packaging or in a similar sturdy box. Don’t forget to include all the accessories that came with it.
  4. Ship your Bell Streamer: Use the shipping label provided by Bell customer service to ship your Bell Streamer back to them. You will be responsible for the cost of shipping.
  5. Wait for confirmation: Once Bell receives your returned Bell Streamer, they will inspect it to ensure that it’s in good condition. You will receive confirmation of the return via email or phone call.
  6. Check your account: Bell will process your return and credit your account for the appropriate amount. This may take a few days to appear on your account.

Related Article: How to Cancel Your Bell Internet Package: The Comprehensive Guide

How do I send the equipment back to Bell?

There are three ways you can send your equipment back to Bell. Here’s a breakdown of each option:

  1. Return the equipment in-store: You can visit a Bell store near you and return the equipment in person. Make sure to bring the equipment and any necessary accessories, as well as your account information, with you. A store representative will help you complete the return process.
  2. Use the pre-paid return shipping label: Bell provides pre-paid shipping labels that you can use to send the equipment back. Simply pack the equipment securely, affix the label to the box, and drop it off at a post office or shipping center. Be sure to include any necessary accessories and account information.
  3. Schedule a pick-up: If you’re unable to drop off the equipment in-store or at a shipping center, you can schedule a pick-up with Bell. A courier will come to your home or office to pick up the equipment. Be sure to pack the equipment securely and have it ready for the scheduled pick-up time.

Regardless of the option you choose, it’s important to ensure that the equipment is securely packed and that you include any necessary accessories and account information. Once Bell receives the equipment, they will inspect it to ensure that it’s in good condition and credit your account for any applicable fees.

Returning an Item From Bell Streamer to the Store It Was Purchased From

One of the ways we have shared above as a method to return your Bell streamer is to take it back to the store it was purchased from or any other Bell store for that matter.

If you purchased your Bell Streamer from a store and wish to return it there, here are the steps you should follow:

  1. Locate the store: Find the store where you originally purchased the Bell Streamer. You can use Bell’s store locator tool on their website to help you find the nearest location.
  2. Bring the equipment and accessories: Ensure that you bring the Bell Streamer equipment along with any accessories that came with it, such as the remote control and power cable.
  3. Bring your account information: Bring any relevant account information, such as your billing statement or account number. This will help the store representative process your return more efficiently.
  4. Explain your reason for returning the equipment: Explain to the store representative why you are returning the Bell Streamer. They may ask you a few questions to understand your needs and find out how they can help.
  5. Complete the return process: The store representative will help you complete the return process. They may inspect the equipment to ensure that it is in good condition and that all accessories are included.
  6. Get confirmation of return: Once the return process is complete, make sure to get confirmation of the return from the store representative. You may receive an email or a physical receipt.

By following these steps, you should be able to return your Bell Streamer to the store where you purchased it. Be sure to check the store’s return policy to ensure that you are within the allowed time frame for returns and that you have all necessary documentation.

How do I get a new Bell receiver?

If you simply don’t like the Bell receiver that you purchased and want to return it, the process will be a bit easier than if you want to return it because it is damaged.

  • First, contact customer service for the company and tell them that you would like to return your Bell receiver. You can find their phone number on their website or on the packaging of your purchase. They will ask for your name, address, email address, and the order number of your purchase. It should also be noted that they may generally charge a 15% restocking fee on any returned items other than those with a manufacturer defect.
  • If everything checks out, they should issue you a return authorization number and send instructions for returning the item. You can then pack up your Bell receiver in its original packaging with all of the original accessories and send it back as instructed by customer service.

What is the bell equipment return contact number?

If you need to contact Bell about returning equipment, you can call their customer service number at 1-866-357-3651. This is the general customer service number for Bell and their representatives should be able to assist you with any questions or concerns you have about returning your Bell equipment.

You can also visit the Bell website and navigate to their customer service section for more information on returns and other related topics.

Kindly note that Bell will request for some information to create a shipping label for your equipment return. The information is relevant for the right address and packages to be delivered. Some of the information requested includes name, address, email address, account number, and contact number


What if I ordered something in the wrong size or color?

If you ordered something in the wrong size or color, you may be able to return it locally. Make sure to check with the store where you purchased your item to see what their return policy is before sending anything back. For items that can’t be returned at a local retailer, contact Bell Streamer directly to find out what they require for exchanges and returns.

Do I need an RMA number?

Some stores will require an RMA number before they accept any returned items. If yours is one of them, make sure you have your original purchase order handy so you can get your RMA number right away when requesting to return your product.


We hope this step-by-step guide has been helpful. But if we missed something, please don’t hesitate to contact Bell Streamer via their website or phone number. They have been running their business in good faith and with customer satisfaction for over 20 years, and they are always happy to help.

  • Yes, Bell Streamer offers a 100% Satisfaction Guarantee. If you have any problems with your purchase, you can return the item for a full refund.
  • Yes, you can return an item from Bell Streamer to the store it was purchased from or the vendor it was ordered from.
  • Yes, you can return an item that doesn’t fit or is the wrong color with a full refund in the form of a Bell Streamer store credit.