{"id":12603,"date":"2022-05-11T14:54:12","date_gmt":"2022-05-11T11:54:12","guid":{"rendered":"https:\/\/technologyreviewer.com\/?p=12603"},"modified":"2022-05-11T14:54:12","modified_gmt":"2022-05-11T11:54:12","slug":"return-my-att-modem-at-an-att-store","status":"publish","type":"post","link":"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/","title":{"rendered":"Can I Return My AT&#038;T Modem at an AT&#038;T Store?"},"content":{"rendered":"\n<p> Can I Return My AT&amp;T Modem at an AT&amp;T Store?  If you\u2019re in the market for a new modem, it might be time to visit an AT&amp;T store. AT&amp;T offers a wide variety of modems for different requirements. You can get a modem for your gaming device, Internet connection at your home, or another member of the family who wants to have their own Internet connection.<\/p>\n\n\n\n<p>&nbsp;Modem availability depends on where you live. If you live in an area where AT&amp;T offers a high-speed Internet service, chances are you\u2019ll be able to purchase a modem from an AT&amp;T store. If you want to return an AT&amp;T modem, AT&amp;T has several different locations that you can visit to inquire about this process.<\/p>\n\n\n\n<p>The returns process is pretty simple, just make sure you bring with you the following when visiting an AT&amp;T store: &#8211; Your original AT&amp;T modem, if you still have it &#8211; An original receipt for the modem you want to return &#8211; Proof of residence If you don\u2019t have your original modem or receipt, you can still return your modem.<\/p>\n\n\n\n<p>&nbsp;Simply visit a local store and show them proof of your identity and where you live. You can also choose to have your new modem activated through the AT&amp;T Internet service. If you live in an area where AT&amp;T offers a high-speed Internet service, you won\u2019t have to pay activation fees. For more information about other ways to return your modem, read on.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p>Related Article: <a href=\"https:\/\/abodeinternet.com\/modem-have-wifi-router-combo-difference\/\">Does a Modem have WiFi?<\/a><\/p><\/blockquote>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_62 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#What_Modems_Can_You_Return_To_AT_T\" title=\"What Modems Can You Return To AT&amp;T?\">What Modems Can You Return To AT&amp;T?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#How_to_Return_a_Modem_to_AT_T\" title=\"How to Return a Modem to AT&amp;T\">How to Return a Modem to AT&amp;T<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#Can_I_Cancel_My_AT_T_Internet_Service\" title=\"Can I Cancel My AT&amp;T Internet Service?\">Can I Cancel My AT&amp;T Internet Service?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#How_Long_Does_it_Take_to_Return_a_Modem_to_AT_T\" title=\"How Long Does it Take to Return a Modem to AT&amp;T?\">How Long Does it Take to Return a Modem to AT&amp;T?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#Can_I_Get_a_Refund_for_My_AT_T_Internet_Service\" title=\"Can I Get a Refund for My AT&amp;T Internet Service?\">Can I Get a Refund for My AT&amp;T Internet Service?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#AT_T_Internet_Modem_Refund_Policy\" title=\"AT&amp;T Internet Modem Refund Policy\">AT&amp;T Internet Modem Refund Policy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#Can_I_Exchange_My_AT_T_Internet_Modem\" title=\"Can I Exchange My AT&amp;T Internet Modem?\">Can I Exchange My AT&amp;T Internet Modem?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#How_do_you_set_up_your_new_modem\" title=\"How do you set up your new modem?\">How do you set up your new modem?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#Can_I_Return_My_Modem_if_I_Want_to_Cancel_My_Cable_Internet_Service\" title=\"Can I Return My Modem if I Want to Cancel My Cable Internet Service?\">Can I Return My Modem if I Want to Cancel My Cable Internet Service?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#How_Long_Does_it_Take_to_Return_a_Modem\" title=\"How Long Does it Take to Return a Modem?\">How Long Does it Take to Return a Modem?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#Can_I_Cancel_My_Cable_Internet_Service_Anytime\" title=\"Can I Cancel My Cable Internet Service Anytime?\">Can I Cancel My Cable Internet Service Anytime?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#How_to_Cancel_Cable_TV_and_Get_Free_Digital_TV\" title=\"How to Cancel Cable TV and Get Free Digital TV\">How to Cancel Cable TV and Get Free Digital TV<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#How_Often_Can_I_Replace_an_AT_T_Modem\" title=\"How Often Can I Replace an AT&amp;T Modem?\">How Often Can I Replace an AT&amp;T Modem?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#How_to_Get_a_New_AT_T_Cable_Internet_Modem\" title=\"How to Get a New AT&amp;T Cable Internet Modem\">How to Get a New AT&amp;T Cable Internet Modem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#FAQS\" title=\"FAQS\">FAQS<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#Can_I_return_my_AT_T_modem_at_an_AT_T_store\" title=\"Can I return my AT&amp;T modem at an AT&amp;T store?\">Can I return my AT&amp;T modem at an AT&amp;T store?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#If_I_dont_have_my_original_modem_or_receipt_how_can_I_return_my_modem\" title=\"If I don\u2019t have my original modem or receipt, how can I return my modem?\">If I don\u2019t have my original modem or receipt, how can I return my modem?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Modems_Can_You_Return_To_AT_T\"><\/span>What Modems Can You Return To AT&amp;T?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you want to return your AT&amp;T modem, make sure you read the instructions before heading to an AT&amp;T store. AT&amp;T offers a wide variety of modems for different requirements, including modems for gaming devices, Internet connections at your home, and another member of the family who wants their own Internet connection.<\/p>\n\n\n\n<p>Modem availability depends on where you live. If you live in an area where AT&amp;T offers a high-speed Internet service, chances are you\u2019ll be able to purchase a modem from an AT&amp;T store. This is not true if you live in an area that does not have access to high-speed Internet service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Return_a_Modem_to_AT_T\"><\/span>How to Return a Modem to AT&amp;T<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you\u2019re in the market for a new modem, it might be time to visit an AT&amp;T store. AT&amp;T offers a wide variety of modems for different requirements. You can get a modem for your gaming device, Internet connection at your home, or another member of the family who wants to have their own Internet connection.<\/p>\n\n\n\n<p>&nbsp;Modem availability depends on where you live. If you live in an area where AT&amp;T offers a high-speed Internet service, chances are you\u2019ll be able to purchase a modem from an AT&amp;T store. If you want to return an AT&amp;T modem, AT&amp;T has several different locations that you can visit to inquire about this process.<\/p>\n\n\n\n<p>The returns process is pretty simple, just make sure you bring with you the following when visiting an AT&amp;T store: &#8211; Your original AT&amp;T modem, if you still have it &#8211; An original receipt for the modem you want to return<\/p>\n\n\n\n<p>&nbsp;&#8211; Proof of residence If you don\u2019t have your original modem or receipt, you can still return your modem. Simply visit a local store and show them proof of your identity and where you live. You can also choose to have your new modem activated through the AT&amp;T Internet service. If you live in an area where AT&amp;T offers a high-speed Internet service, you won\u2019t have to pay activation fees.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_Cancel_My_AT_T_Internet_Service\"><\/span>Can I Cancel My AT&amp;T Internet Service?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you want to cancel your AT&amp;T Internet service, it\u2019s possible. If you purchased the service online, you can do so by visiting www.att.com\/acctcancel . You will need your customer number and the last four digits of your Social Security number.<\/p>\n\n\n\n<p>You will also need to know when your billing period ends and if there is a balance on your account or not. If you don\u2019t have an account, then call 1-800-288-2020 before canceling your service. You might be entitled to a refund of any equipment charges depending on when you canceled the service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Long_Does_it_Take_to_Return_a_Modem_to_AT_T\"><\/span>How Long Does it Take to Return a Modem to AT&amp;T?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you want to return your modem, AT&amp;T has a few different process to help make the process go more smoothly. The first step is to visit an AT&amp;T store and provide them with your original modem and an original receipt for the modem you\u2019re returning.<\/p>\n\n\n\n<p>You should also have proof of your identification and where you live. If you don\u2019t have either, AT&amp;T will still take care of the return for you as long as you can show them some form of identification. You can also choose to activate your new modem through the AT&amp;T Internet service.<\/p>\n\n\n\n<p>If you live in an area where AT&amp;T offers a high-speed Internet service, they won\u2019t charge activation fees on your new modem. You can also request that they ship it to a different address or pay in advance with a credit card before they activate it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_Get_a_Refund_for_My_AT_T_Internet_Service\"><\/span>Can I Get a Refund for My AT&amp;T Internet Service?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you\u2019ve had your AT&amp;T Internet service for less than 30 days, you can cancel your service and get a refund. To find out if you are eligible for a refund, call the 800 number on the back of your AT&amp;T Internet bill. The other option is to switch to another provider.<\/p>\n\n\n\n<p>&nbsp;If you have had your AT&amp;T Internet service for more than 30 days and decide to cancel it, you won\u2019t be able to receive a refund. The only options will be to switch providers while keeping the same address of residence or switch providers while changing your address of residence.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"AT_T_Internet_Modem_Refund_Policy\"><\/span>AT&amp;T Internet Modem Refund Policy<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The AT&amp;T Internet modem refund policy is pretty straight forward. If you&#8217;re returning a modem because it doesn&#8217;t work, AT&amp;T will provide a full refund if you return the modem within 30 days of purchase.<\/p>\n\n\n\n<p>&nbsp;If you purchased your modem more than 30 days ago, AT&amp;T may still offer a refund but the amount depends on when you purchased the modem and how long it&#8217;s been since purchase. You can call AT&amp;T customer service at 1-800-288-2020 to inquire about your specific situation.<\/p>\n\n\n\n<p>&nbsp;If you choose to keep your new modem and cancel your service with AT&amp;T, they will not refund any money for the activation fee or any monthly fees that were paid prior to cancellation of service.<\/p>\n\n\n\n<p>You also won\u2019t get a full refund for the cost of the device if it\u2019s determined that there aren\u2019t any problems with the device &#8211; this includes returns due to technical difficulties or dissatisfaction with services. To learn more about purchasing an AT&amp;T Internet modem and its return policy, visit https:\/\/www.att.com\/shop\/wireless\/internet\/modem\/.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_Exchange_My_AT_T_Internet_Modem\"><\/span>Can I Exchange My AT&amp;T Internet Modem?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you want to exchange your AT&amp;T modem, you can do so at an AT&amp;T store. You can also return a modem by mail. All you need to do is call customer care and they will provide you with a return label, mailing instructions, and the address for the modem return center. If you want to place an order for another modem in the meantime, no problem! You can buy a new AT&amp;T Internet modem from an AT&amp;T store or on their website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_do_you_set_up_your_new_modem\"><\/span>How do you set up your new modem?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Setting up a modem is easy and usually takes less than 15 minutes. To get started, unplug your current modem. This will make room for the new modem in your Internet connection. Next, connect the cables to the back of your new modem and connect those cables to the wall\u2019s outlet.<\/p>\n\n\n\n<p>Once you have successfully connected these wires, plug in your new modem and wait for it to turn on. Now you can log into your online account from AT&amp;T to activate or deactivate your new modem. If you don\u2019t know how to do this, read on:<\/p>\n\n\n\n<p>&nbsp;&#8211; Visit www.att.com\/mywireless &#8211; Click on \u201cManage My Devices\u201d &#8211; Enter your username and password &#8211; Click \u201cOK\u201d &#8211; Select \u201cInternet Connections\u201d &#8211; Choose \u201cOther DSL Devices\u201d &#8211; In \u201cDevice Type,\u201d select \u201cWireless DSL Modem (Type 4)\u201d &#8211; In \u201cDevices Associated with This Account,\u201d find the device that corresponds with your modem &#8211; Click on edit options next to the name of the device associated with the modem you want to activate or deactivate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_Return_My_Modem_if_I_Want_to_Cancel_My_Cable_Internet_Service\"><\/span><strong>Can I Return My Modem if I Want to Cancel My Cable Internet Service?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you&#8217;re returning your modem, you&#8217;ll need to return the equipment that came with it. If you&#8217;re cancelling your cable internet service, contact AT&amp;T or visit AT&amp;T&#8217;s website to end your service and to guide you through the process of returning your modem and any other equipment. If you want to cancel your cable internet service, contact AT&amp;T or visit AT&amp;T&#8217;s website to end your service and guide you through the process of returning your modem and any other equipment. You may also have to pay a fee for early termination of service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Long_Does_it_Take_to_Return_a_Modem\"><\/span><strong>How Long Does it Take to Return a Modem?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The amount of time it takes to return a modem depends on the modem. If you need to return your AT&amp;T modem, you can take it back to the store where you bought it or call their customer support team at 1-800-288-2020. If you return your modem within thirty days of buying it, they&#8217;ll give you a refund. If you return your modem after thirty days, they&#8217;ll exchange the modem for another one or provide a refund in the form of an electronic card.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_Cancel_My_Cable_Internet_Service_Anytime\"><\/span><strong>Can I Cancel My Cable Internet Service Anytime?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>One of the best parts about cable internet is that you can cancel your service anytime. Unlike a home phone service, for instance, you don&#8217;t need to wait until the contract is over before canceling.<\/p>\n\n\n\n<p>However, you will have to pay an early cancellation fee to do so. If you&#8217;re not sure about how long a modem rental lasts and want to find out more information on when AT&amp;T will start charging you for renting your modem, call their customer service number or visit their website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Cancel_Cable_TV_and_Get_Free_Digital_TV\"><\/span><strong>How to Cancel Cable TV and Get Free Digital TV<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you want to cancel your cable service and get free digital TV, it\u2019s a good idea to do your research ahead of time about what channels are available in your area. It\u2019s possible that you won\u2019t be able to watch all the same shows after you switch to digital TV.<\/p>\n\n\n\n<p>&nbsp;But if you\u2019re trying to save some money, this might be the best option for you. To cancel cable TV and get free digital TV, first call up your cable company and ask them when is the best time to call them back in order for you to cancel your services and return all equipment. You&#8217;ll also need a way to get on-demand programming without cable TV; this can be done with a streaming device like Roku, Apple TV or Chromecast.<\/p>\n\n\n\n<p>These devices will allow you to access popular networks like Netflix, Hulu and Amazon Prime Video. You can find out which channels are available by visiting the website tvfool.com. This site will tell you which channels are available in an area based on zip code.<\/p>\n\n\n\n<p>If you have an antenna, it&#8217;s probably worth it to invest in one because many channels are available with an antenna but not with cable TV or satellite TV. Here&#8217;s a list of some popular networks that offer on-demand content: ABC (watch episodes online) CBS (watch episodes online) FOX (watch episodes online) NBC (watch episodes online) Freeform ABC Family Disney Channel Adult Swim HBO Showtime.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Often_Can_I_Replace_an_AT_T_Modem\"><\/span><strong>How Often Can I Replace an AT&amp;T Modem?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>One of the most common questions people ask is how often can you replace an AT&amp;T modem? There are some factors that play into this answer. If you purchase a modem from AT&amp;T, you have to <a href=\"https:\/\/local.fedex.com\/en\/att-program\" target=\"_blank\" rel=\"noreferrer noopener\">return it to the store<\/a> where you purchased it for another one. It&#8217;s also possible that your cable company will charge you to replace their modem with one from AT&amp;T.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Get_a_New_AT_T_Cable_Internet_Modem\"><\/span><strong>How to Get a New AT&amp;T Cable Internet Modem<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you&#8217;re using a modem that came with your cable internet service, it is likely that you won&#8217;t have to get a new one. However, if you need to get a new modem, here&#8217;s what you&#8217;ll need to do:<\/p>\n\n\n\n<p> 1) Decide which model of modem you want. <\/p>\n\n\n\n<p>2) Call AT&amp;T and request the specific model number.<\/p>\n\n\n\n<p> 3) Place an order for the correct modem. <\/p>\n\n\n\n<p>4) Pick up your new modem at an AT&amp;T store or have it delivered.<\/p>\n\n\n\n<p><strong>Other Options for Cable Internet Customers<\/strong><\/p>\n\n\n\n<p>If you can&#8217;t return your modem to the store of purchase, you may be able to return it to AT&amp;T. If your modem is defective, you can call customer service at 1-888-288-4388 for assistance. Your cable company might also have a policy about returning equipment. If you\u2019re not sure how to return your modem, contact the store where you purchased it or AT&amp;T&#8217;s customer service department for more information.<\/p>\n\n\n\n<p><strong>Tips for Cable Internet Customers<\/strong><\/p>\n\n\n\n<p>If your modem is defective, you can return it to the store where you purchased it for another one. But in most cases, a cable internet customer will want to return AT&amp;T modems if they want to cancel their service.<\/p>\n\n\n\n<p>&nbsp;If you choose to cancel your cable service, you&#8217;ll need to return your modem and return the equipment that came with your cable modem. You should also know that when returning a modem, AT&amp;T requires that customers have all of the packing materials, like the original box and manuals. If these aren&#8217;t present at the time of pickup or drop-off, there might be an additional charge for those items. For more information on this process, call 1-800-288-2020.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQS\"><\/span>FAQS<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1652269718790\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Can_I_return_my_AT_T_modem_at_an_AT_T_store\"><\/span>Can I return my AT&amp;T modem at an AT&amp;T store?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes, you can. Bring in your original receipt and the original modem and you will be refunded the cost of your AT&amp;T modem.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1652269726929\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"If_I_dont_have_my_original_modem_or_receipt_how_can_I_return_my_modem\"><\/span>If I don\u2019t have my original modem or receipt, how can I return my modem?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>You can visit a local AT&amp;T store to address this question. All you need is proof of your identity as well as proof that you live in an area where AT&amp;T offers a high-speed Internet service.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>You might be thinking: Does my new cable internet come with a modem? And if not, what do I need to get set up?<\/p>\n\n\n\n<p>Your cable company should have provided you with a modem as part of your cable internet subscription. If not, you&#8217;ll need to get a modem from AT&amp;T to use their internet service. The process of getting a modem is usually the last thing you need to do before getting started with your cable internet subscription. However, you might need to return your modem.<\/p>\n\n\n\n<p>There are a few different things you can do if you need to return your modem. Some of these options may depend on the kind of modem that you have. If you&#8217;ve purchased a modem from AT&amp;T and it doesn\u2019t work, you can return it to the store where you purchased it for another one.<\/p>\n\n\n\n<p>If your modem is defective, you can also return it to the store where you purchased it. But you&#8217;ll probably want to return an AT&amp;T modem if you want to cancel your cable internet service. If you choose to cancel your cable service, you&#8217;ll need to return your modem and return the equipment that came with your cable modem.<\/p>\n\n\n\n<p>If you have questions about returning your AT&amp;T Modem, you are not alone. AT&amp;T offers a variety of services and equipment to meet the needs of almost any customer. In some cases, customers may want to return their AT&amp;T Modems.<\/p>\n\n\n\n<p>&nbsp;However, if you have questions about returning your AT&amp;T Modem, you are not alone. To help, we have compiled answers to some of the most frequently asked questions below. If you have additional questions, please call AT&amp;T or visit an AT&amp;T store.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Can I Return My AT&amp;T Modem at an AT&amp;T Store? If you\u2019re in the market for a new modem, it might be time to visit an AT&amp;T store. AT&amp;T offers a wide variety of modems for different requirements. You can get a modem for your gaming device, Internet connection at your home, or another member &#8230; <a title=\"Can I Return My AT&#038;T Modem at an AT&#038;T Store?\" class=\"read-more\" href=\"https:\/\/abodeinternet.com\/return-my-att-modem-at-an-att-store\/\" aria-label=\"More on Can I Return My AT&#038;T Modem at an AT&#038;T Store?\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,21],"tags":[],"_links":{"self":[{"href":"https:\/\/abodeinternet.com\/wp-json\/wp\/v2\/posts\/12603"}],"collection":[{"href":"https:\/\/abodeinternet.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/abodeinternet.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/abodeinternet.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/abodeinternet.com\/wp-json\/wp\/v2\/comments?post=12603"}],"version-history":[{"count":0,"href":"https:\/\/abodeinternet.com\/wp-json\/wp\/v2\/posts\/12603\/revisions"}],"wp:attachment":[{"href":"https:\/\/abodeinternet.com\/wp-json\/wp\/v2\/media?parent=12603"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/abodeinternet.com\/wp-json\/wp\/v2\/categories?post=12603"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/abodeinternet.com\/wp-json\/wp\/v2\/tags?post=12603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}