Verizon Fios VS Spectrum Internet: Choose Home Internet Service

Internet speeds are important to you, but what’s even more important is having a plan that suits your needs. Verizon Fios and Spectrum are two of the most popular home internet providers in the United States, so it can be difficult to decide which one to choose.

Spectrum offers three different cable or cable-fiber hybrid network connection plans: internet, Internet® Ultra, and Internet Gig. Meanwhile, Verizon Fios only has fiber plans only available in 3 plans also 300/300 Mbps, 500/500 Mbps, and 1000/880 Mbps. However, Verizon Fios offers better customer service than Spectrum does. That means if you think customer service is worth more to you than internet speed, then Verizon Fios would be the best choice for you. So which provider do you want?

When it comes to home internet, there are a lot of providers. Which one is the best? There are several factors that can help you decide which provider is right for you. First, how fast are the speeds? Do they offer unlimited data? Do you need certain TV channels in order to get their internet service? What are the limitations on what you can choose to do online with your plan?

These are just a few of the many things you should consider when making your decision. This article will help explain some of the differences between Verizon Fios and Spectrum so that you can make an educated decision about which internet service is best for you.

Verizon Fios VS Spectrum- Speed and Customer service

Both Verizon Fios and Spectrum are among the best internet providers in the United States with both having exceptional speeds, competitive pricing, and favorable service terms. Verizon Fios offers fiber optic only connections only while Spectrum offers cable or cable-fiber hybrid network connections.

We have compared Verizon Fios and Spectrum. With both of these providers, you’re guaranteed to get fast and reliable internet at a reasonable price and with a variety of options.

Verizon Fios is popular because it’s reliable, has fast upload and download speeds, and offers the best customer service in the industry. The downside is that Verizon FiOS service is only offered in certain parts of the US.

Spectrum has been around for over 50 years and has been providing internet, TV, and phone services since 2005. Spectrum offers fiber optic internet with speeds up to 1000 Mbps or gigabit speeds for downloads.

You can also get a variety of packages based on what you need: all-in-one bundles, TV and Internet bundles, or just Internet alone. What’s more, is that Spectrum offers a 100% satisfaction guarantee on their services.

How do the two providers stack up?

Verizon Fios offers some of the fastest internet speeds in the country. It’s currently ranked as the best major ISP by PC Magazine, with an average speed of 125 Mbps.

Meanwhile, Spectrum is not quite as fast. It’s ranked 10th on PC Magazine’s list, with an average speed of 97 Mbps.

As for customer service, Verizon Fios is rated with a 97 percent customer satisfaction rate, which is significantly higher than Spectrum’s 83 percent rating.

So what are you looking for? Speeds or customer service? If you want fast speeds and excellent customer service, Verizon would be your best option. But if you’re willing to sacrifice some customer service for more affordable pricing with better speeds, then Spectrum would be a better choice for you.

Verizon Fios costs more than Spectrum but offers better customer service

Both Verizon Fios and Spectrum offer internet packages for customers.

Spectrum has three different plans: Basic, Standard, and Premium all which have a contract of 12 months.

  • Spectrum Internet is the cheapest ($49.99/mo) of the three packages and includes 300 Mbps of download speed and 10 Mbps of upload speed with no data caps. This plan is good for people who do not use the internet often and don’t need a lot of bandwidth.
  • The Internet Ultra package includes 500 Mbps of download speed and 20 Mbps of upload speed with no data caps at a price of $69.99/mo. It’s perfect for people who live in an area that doesn’t have a lot of competition when it comes to internet providers. They can enjoy more consistent speeds without having to worry about data caps.
  • Lastly, the Internet Gig package includes 1000 Mbps download speeds with 35 Mbps upload speeds with no data caps at a price of $89.99/mo. It’s great for people who need the fastest connection possible or work from home on their computers all day long.

Verizon Fios offers three plans. The FiOS plans come at different prices but they are 100% fiber optic. You have to consider the equipment rental fees and the contract period.

  • Verizon 300 Mbps: In this plan, you get 300/300Mbps as the internet speed. The plan goes for $24.99 per month. It is excellent for a home with a few devices.
  • Verizon 500Mbps: This plan will give you 500/500Mbps internet speed. The internet plan goes for $44.99 per month. It is excellent for streaming and gaming.
  • Gigabit internet: In this plan, you get gigabit internet (Up to 940/880 Mbps). This plan goes for $64.99 per month. It will enable you to have multiple gaming devices and streaming devices being used simultaneously.

Further reading: Best Router for Verizon Fios Gigabit Internet

Verizon Fios customer service

Verizon Fios is a broadband and telecommunications provider that offers a variety of services. Their most popular service is home internet.

Verizon Fios provides high-quality internet speeds, but their customer service might be what sets them apart from Spectrum.

Verizon Fios wins when it comes to customer service because they offer 24/7 support for their customers. They also have a website with detailed information about home internet, billing, and more.

However, Verizon Fios doesn’t offer the same variety of plans as Spectrum does; they only offer one plan available for home internet.

What is Spectrum?

Verizon Fios vs spectrum internet: Prices, speeds and customer service

Spectrum is an internet service provider that provides cable TV, phone, and high-speed internet. The internet provider offers three different plans for their high-speed internet: Basic, Standard, and Premium.

Spectrum Internet – This plan is available at a lower cost of $49.99 per month with the option to bundle for a lower price. The speed on this plan is 200Mbps download speeds and 10Mbps upload speeds.

Internet ultra – This plan costs $69.99 per month for the first 12 months and $94.99 after the first year contract ends. The speed on this plan is 400 Mbps download speeds and 20 Mbps upload speeds.

Spectrum Gig – This plan costs $109.99 per month for the first 12 months. Thereafter the cost is $134.99 per month. The speed on this plan is 1000 Mbps. The plan is even more expensive than Verizon Fios’ 1000 Mbps option if you want the same speeds as that option at only $89.99 per month!

Related article: Best Modems & Routers for Spectrum: Charter Compatible devices

What is Verizon Fios?

Verizon Fios is a broadband service provider that offers television and telephone services as well. The ISP provides internet speeds between 15 and 500 Mbps to its customers, and it has the widest availability area of any company in the United States.

Verizon Fios is available in 8 states: Connecticut, Delaware, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, and Virginia. You can contact Verizon for more information about availability in your region.

Which plan will suit your needs the most?

There are a few factors to consider when deciding which internet plan is right for you. What does your house look like? How many people live in your home? Do you have a family, or do you work from home? The answers to these questions will help determine what kind of internet speed and customer service would best suit your home.

Verizon Fios offers one plan, but it also offers better customer service than Spectrum does. If a provider’s customer service is important to you, then Verizon Fios would be the best choice for you.

With Verizon Fios, customers can schedule appointments with agents online or by phone to get help with their account while Spectrum customers must contact the company via email or phone call.

Verizon Fios customers can also sign up for an installation dashboard that lets them know when their new service has been installed. There is no option like this with Spectrum.

Meanwhile, Spectrum offers three different plans: Basic, Standard, and Premium. However, Spectrum’s Basic plan only offers 10 Mbps download speeds while Verizon Fios’ Standard plan offers 15 Mbps download speeds and 60 Mbps upload speeds—a significant difference between the two speeds offered by each provider!

If internet speed is most important to you then the Standard or premium will offer you excellent performances.

Who is Verizon Fios best for?

Verizon Fios is a broadband provider that offers TV, phone, and internet services.

If you’re looking for the best internet connection possible, Verizon Fios might be a perfect choice. They offer speeds up to 500 Mbps, which is faster than most other providers. Additionally, they have an unlimited data plan with no data caps or throttling. This means they are great if you are constantly streaming video or playing online games.

Verizon Fios also has excellent customer service available 24/7 through their hotline and they offer e-mail support as well as contact details for local service centers.

But Verizon Fios does come with a few disadvantages. First of all, their rates for TV and phone packages are significantly higher than other providers in the area. Additionally, their contract includes early termination fees if you cancel your service before the contract is over.

Who is Spectrum best for?

Spectrum is perfect for people who are looking for a cable package. This means subscribers are able to watch cable channels, choose from over 150 channels, and get access to their favorite TV shows.

If you prefer to stream your content online, this service may not be the best fit for you. Spectrum does not provide any streaming options, so you have to have a TV to take advantage of it.

Customers that live in certain geographical areas will also need to pay an additional cost for installation fees. For example, if you live in New York City or North Plainfield, NJ, you’ll have to pay an installation fee of $100.


The decision to choose a home internet provider can be tough. But you can make your decision easier by looking at what’s most important to you. For example, if customer service is more important than high-speed internet, then Verizon Fios would be the best choice for you.

While Verizon Fios is better at customer service than Spectrum, it doesn’t offer as many different plans as Spectrum does. If you don’t mind waiting longer or paying more for your internet speed, then Spectrum may be the way to go.

Regardless of which provider you choose, internet speeds are important to your business and will help you grow. So invest in a plan that meets your needs!


Who is Verizon Fios best for?

Verizon is the best for internet speed, customer service, and reliability. It has less geographical coverage as compared to Spectrum, however.

Which company offers the fastest internet speed?

Verizon FiOS offers faster internet speed as compared to Spectrum. This is also seen in upload speeds for both companies. But while they both provide excellent high-speed internet access, each offers different benefits and comes with different terms and conditions

Which company has the most availability of services in your area?

Spectrum has a better geographical coverage as compared to Verizon Fios. Verizon Fios offers internet, TV, and phone service. Spectrum only offers internet and TV service. This means that if you want to bundle your services, Verizon Fios is the way to go.

Why is FIOS upload faster than download?

FiOS upload speeds are in the same range as the download speed since it uses fiber optic cable for internet transmission thus providing increased bandwidth. Cable and DSL connections prioritize download speed as compared to upload speeds.